777fd Privacy Policy — Your Data, Our Responsibility

This Privacy Policy sets out how 777fd collects, processes, stores, and protects the personal data of individuals who register for and use the 777fd online betting and gaming platform, accessible at 777fd.io (the "Platform"). This policy applies to all members, prospective members, and visitors to the Platform regardless of the device or browser through which they access our services.

777fd is committed to handling all personal data with care, transparency, and in accordance with applicable data protection principles. By creating a 777fd account and using our services, you acknowledge that you have read and understood the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue your use of the Platform and may request account closure by contacting our support team.

This Privacy Policy should be read in conjunction with the 777fd Terms & Conditions, which govern your overall use of the Platform. Defined terms used here carry the same meanings as those assigned in the Terms & Conditions unless the context requires otherwise.

For the purposes of this Privacy Policy, 777fd acts as the data controller in respect of all personal data collected from and about its registered members. The data controller is responsible for determining the purposes and means of processing your personal data and for ensuring that processing is carried out lawfully and fairly.

All data rights requests, privacy queries, and complaints relating to 777fd's data handling practices should be directed to the 777fd Data Protection contact using the details in Section 14 of this policy. 777fd aims to respond to all substantive privacy enquiries within thirty (30) calendar days of receipt.

777fd collects personal data through several channels: directly from you during registration and account use; automatically through your interaction with the Platform; and, in limited circumstances, from third-party service providers such as payment processors and identity verification services. The categories of data we collect are described below.

777fd uses the personal data it collects for the following specific purposes. Each purpose is tied to a defined legal basis described in Section 5.

• Account Creation and Management: To create and maintain your 777fd member account, verify your identity during registration, and keep your profile details accurate and current.
• Payment Processing: To receive deposits from and direct withdrawals to your verified payment methods (bKash, Nagad, Rocket, Upay, and supported banks). Financial data is processed in partnership with payment processors who operate under contractual data protection obligations.
• KYC and Fraud Prevention: To verify your identity and age (21+) as required, detect and prevent fraudulent activity, identify unusual account behaviour, and comply with anti-money-laundering obligations.
• Platform Operation and Improvement: To deliver the 777fd sportsbook, live casino, and slots features; to monitor platform stability; to diagnose technical issues; and to improve the performance and layout of the Platform based on aggregated usage data.
• VIP Loyalty Program Administration: To calculate and update VIP tier status, credit loyalty points based on eligible real-money wager activity, and deliver tier-appropriate benefits to Silver, Gold, Platinum, Diamond, and Elite members.
• Customer Support: To respond to support requests, process complaints, and maintain a record of communications to ensure continuity of service.
• Responsible Gaming: To administer deposit limits, session reminders, self-exclusion requests, and reality-check tools in accordance with our Responsible Gaming commitments. This may include flagging accounts where behavioural data indicates potential problem gambling.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to members who have opted in to receive such communications. You may withdraw marketing consent at any time by updating your account preferences or contacting support.
• Legal Compliance: To comply with applicable law, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms & Conditions.

777fd processes your personal data on one or more of the following legal bases depending on the specific purpose involved:

• Contractual Necessity: Processing is necessary to fulfil the contract between you and 777fd — specifically, to operate your account, process your transactions, and deliver the services you have registered for.
• Legitimate Interests: Processing is necessary for 777fd's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services, provided those interests are not overridden by your fundamental privacy rights.
• Legal Obligation: Processing is required to comply with a legal obligation applicable to 777fd, including anti-money-laundering record-keeping, KYC verification, and responding to lawful authority requests.
• Consent: Where processing is based on consent — such as sending marketing emails or SMS notifications — you are free to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.

777fd does not sell personal data. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose:

• Payment Processors: Financial data is shared with the payment service providers required to execute your deposit and withdrawal transactions (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank). These providers process data strictly under contractual instructions and are not permitted to use it for their own marketing purposes.
• Identity Verification Partners: Where automated or manual KYC verification is required, identity documents and personal details may be shared with a trusted third-party verification service operating under a data processing agreement with 777fd.
• Game Technology Providers: Transaction and session data relevant to game integrity and jackpot verification may be shared with game studio partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, solely to operate and audit game outcomes.
• Legal and Regulatory Authorities: 777fd may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where required to do so by law, court order, or as part of a lawful investigation. 777fd will not disclose data to authorities beyond the minimum required by the applicable legal obligation.
• Professional Advisers: Lawyers, auditors, and compliance consultants engaged by 777fd may have access to limited personal data to the extent required for them to provide professional advice and are bound by confidentiality obligations.

777fd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to satisfy a legal or regulatory retention requirement. The principal retention periods applied by 777fd are summarised below:

• Active Account Data: Retained for the full duration of your membership with 777fd, updated as you amend your account details.
• Financial and Transaction Records: Retained for a minimum of five (5) years following account closure or the date of the relevant transaction (whichever is later), to comply with anti-money-laundering record-keeping requirements.
• KYC Documents: Retained for five (5) years following account closure or the completion of the KYC review to which the documents relate.
• Support Communications: Retained for two (2) years from the date of the most recent interaction in the relevant support thread.
• Marketing Preference Records: Retained for the duration of your membership and for two (2) years following account closure, to evidence consent or opt-out status in case of a dispute.
• Technical and Log Data: Server log data and session data are retained for ninety (90) days for security monitoring and fraud investigation purposes, after which they are deleted or anonymised.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

777fd uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device by a web server. The cookies used by 777fd fall into the following categories:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in as you navigate between pages, and security cookies that help detect and prevent fraudulent sessions. These cannot be disabled without impairing core Platform functionality.
• Performance and Analytics Cookies: Used to collect aggregated, anonymised information about how members use the Platform — for example, which pages are visited most frequently and where navigation errors occur. This data is used solely to improve Platform performance and is not linked to individual member identities.
• Functional Cookies: Store your preferences — such as your preferred language, display settings, or game filter selections — so that the Platform can provide a more personalised experience on return visits.

777fd does not use advertising or cross-site tracking cookies. No cookie data collected on the 777fd Platform is sold to or shared with advertising networks.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in and using core Platform features. Disabling performance or functional cookies will not prevent you from accessing the Platform but may reduce the quality of your experience.

777fd employs a layered approach to data security, combining technical controls, operational procedures, and staff training to protect personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Key security measures include:

• TLS 1.3 encryption for all data in transit between the member's device and 777fd's servers.
• AES-256 encryption for personal and financial data stored in 777fd's databases.
• Role-based access controls that restrict internal access to personal data to staff members whose job function requires it.
• Multi-factor authentication for internal systems handling member data.
• Regular penetration testing and vulnerability scanning of the Platform's infrastructure.
• An incident response procedure that includes prompt notification to affected members in the event of a data breach that poses a material risk to their privacy.

As a 777fd member, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at the details provided in Section 14. We will respond within thirty (30) calendar days.

• Right of Access: You may request a copy of the personal data that 777fd holds about you, together with information about how it is processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. Minor corrections (e.g., phone number updates) can be made directly through your account settings page.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis exists. This right is subject to 777fd's legal obligations to retain certain data (see Section 7).
• Right to Restriction of Processing: You may request that 777fd restricts processing of your data while a dispute about its accuracy or the lawfulness of its processing is resolved.
• Right to Data Portability: You may request that 777fd provides your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to processing that is based on legitimate interests, including profiling for responsible gaming monitoring or marketing communications. 777fd will cease that specific processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time through your account settings or by emailing support. Withdrawal does not affect prior processing.

The 777fd Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register for or use the Platform.

If 777fd becomes aware that personal data has been collected from an individual who is under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered with 777fd, please notify us at the contact details in Section 14 so that we can investigate and act promptly.

Some of 777fd's third-party service providers — including game technology partners such as Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming — operate infrastructure in jurisdictions outside Bangladesh. Where personal data is transferred to processors located outside Bangladesh, 777fd ensures that appropriate safeguards are in place prior to the transfer. These safeguards include:

• Contractual data processing agreements that require overseas processors to apply data protection standards equivalent to those maintained by 777fd.
• Limiting the scope of transferred data to the minimum required for the processor to deliver their contracted service.
• Restricting data transfers to processors located in jurisdictions recognised as providing an adequate level of data protection, or requiring processors to implement supplementary technical measures where necessary.

Members who have concerns about the international transfer of their personal data may raise these through the contact details in Section 14.

777fd reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, updates to applicable law, or improvements to our Platform. When material changes are made, 777fd will:

• Update the "Last Updated" date at the top of this page.
• Where the changes materially affect how we use your personal data, provide advance notice to registered members via their registered email address or through an in-platform notification, prior to the changes taking effect.

Your continued use of the 777fd Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should discontinue your use of the Platform and may request account closure in accordance with Section 10 of the Terms & Conditions.

For all privacy-related enquiries, data rights requests, or complaints concerning 777fd's data handling practices, please use the following contact details. Our support team operates 24 hours a day, 7 days a week, in English, aligned with Bangladesh Standard Time (UTC+6).

• Email: [email protected]
• Subject Line for Data Requests: Please use "Privacy Request — [Your Username]" to help our team route your enquiry to the correct team promptly.
• Response Time: General privacy queries are typically answered within 48 hours. Formal data rights requests are handled within 30 calendar days of receipt, with an acknowledgement sent within 5 business days.
• Support Hours: 24/7 — Bangladesh Standard Time (UTC+6)